Ok how about this little secret - an online travel site that gives great service ! Impossible you say ? Well there are some out there that can do it. Check out a hotels bookings site called. Hotels On Sale
As well as keen prices worldwide they do some cute stuff like sending you an email before you go telling you the weather for the day your arrive , what your currency is worth if your traveling to a foreign country, a link to your local newspaper so you can catch up on the news from home while your away and a link to the best restaurants in the city your visiting
Pretty cool we reckon.
And when you get back you get a nice little welcome home email and a discount of your next booking. This is all pretty heartening stuff with a recent UK survey finding that 60% of on line travel users were unhappy with the service levels and the average response time to problems or enquiries was 57 hours ! If you have any secrets about great on line travel service we would love to hear them.
No comments:
Post a Comment